Terms and Conditions

ORDERS   Merchandise is shipped within 48 hours of receipt of your order (subject to warehouse stock).
MINIMUM ORDERS   No minimum order policy. No handling charges.
BACK ORDERS   Any item out of stock at time of shipment will be automatically back ordered and shipped as soon as available. If you prefer,  cancel same immediately and reorder later.
NON- STOCK ITEMS    Items that are not stocked may require a non-refundable deposit and are not cancelable nor returnable. Drop shipments require payment in full.
PRICING   Prices are subject to change without advance notice. All shipments will be made at prices prevailing at the time of shipment. You will be notified if there is any change.
SALES TAX   All orders picked up or shipped inside New Jersey must be charged applicable sales tax unless you provide us your tax exempt number.
TERMS OF PAYMENT   We accept VISA, Mastercard, American Express, and Discover.  Returned checks are subject to a $35.00 charge.
C.O.D   No C.O.D. shipments outside the U.S. or for drop shipments. We encourage payment by credit card to avoid C.O.D. charges.  A certified check or money order may be required for certain C.O.D. shipments.
OPEN ACCOUNTS   To establish NET30 terms a credit application must be completed and approved. Timeliness of an approval depends on your references. No further credit will be extended to accounts which are over 15 Days Past Due. If you do not purchase for 9 months or have ownership changes, you may need to re-establish your account.
SHIPPING   Orders are shipped first come, first served. Orders are shipped F.O.B. our facility Plainfield, NJ via UPS GroundTrac or common carrier. Please refer to tracking numbers for your shipment on your invoice. Once order has been shipped there are no cancellations. You may also collect your order from our warehouse.

Please call to verify pick-up. Next day express service is available. Bar stock may be cut to size for a charge of $5.00 per cut.
DAMAGE   In case of damage, shortage or other discrepancy, we must be notified within three working days of receipt of order, otherwise we cannot be held responsible. Please refer to your invoice number and customer number.
RETURNS   Returns are allowed on a case by case basis depending on the product. Returns must be made within 30 days of purchase. Special order or non-stock items cannot be returned. There is a 20% restocking fee. Credit will be issued when the item is accepted back into our facility. If you refuse a shipment your account will absorb the freight charge and any restocking charge.
SPECIAL NOTE   Many items are manufactured from metric sized steel and the nominal size is quoted. Because of the nature of forged metal, some variation in parts is possible. Please contact us if you need a critical dimension. For best results do not assemble your work until you have received your entire order.
SMS TERMS OF SERVICE   The important information regarding our SMS communications. Please read this SMS disclosure carefully.
You are consenting to receive SMS text communications from AIDI by entering your phone number, checking the SMS opt-in box, and submitting the web form. These messages may include promotional offers, account alerts, and other relevant information related to our Ornamental and architectural metals, paints and gate hardware products.
You may receive recurring messages based on your subscription preferences. The frequency of messages may vary depending on your interactions with us.
Standard message and data rates may apply to each SMS message sent or received, as provided in your mobile telephone service plan (please contact your mobile service provider for pricing plans).
You can reply STOP to opt-out of further messaging.
If you need assistance, you can reply HELP to any message you receive from us, or you can contact our customer service team.
Your privacy is important to us. Please review our privacy policy located at Privacy Policy to understand how we collect, use, and protect your information.
We may revise, modify, or update this SMS Disclosure at any time. We will notify you of any changes by posting the new SMS Disclosure on our website. These changes will take effect immediately upon being posted.

If you have any questions or concerns about this SMS Disclosure, please contact us at:
Contact number: 908-757-2323. Email: aisales@archirondesign.com
     
  HOURS: MONDAY-FRIDAY 8:30AM TO 5:00PM EST