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Terms and Conditions

Terms and Conditions

ORDERS		Merchandise is shipped within 48 hours of receipt of your order (subject to warehouse stock).
MINIMUM ORDERS		No minimum order policy. No handling charges.
BACK ORDERS		Any item out of stock at time of shipment will be automatically back ordered and shipped as soon as available. If you prefer, cancel same immediately and reorder later.
NON- STOCK ITEMS		Items that are not stocked may require a non-refundable deposit and are not cancelable nor returnable. Drop shipments require payment in full.
PRICING		Prices are subject to change without advance notice. All shipments will be made at prices prevailing at the time of shipment. You will be notified if there is any change.
SALES TAX		All orders picked up or shipped inside New Jersey must be charged applicable sales tax unless you provide us your tax exempt number.
TERMS OF PAYMENT		We accept VISA, Mastercard, American Express, and Discover. Returned checks are subject to a $35.00 charge.
C.O.D		No C.O.D. shipments outside the U.S. or for drop shipments. We encourage payment by credit card to avoid C.O.D. charges. A certified check or money order may be required for certain C.O.D. shipments.
OPEN ACCOUNTS		To establish NET30 terms a credit application must be completed and approved. Timeliness of an approval depends on your references. No further credit will be extended to accounts which are over 15 Days Past Due. If you do not purchase for 9 months or have ownership changes, you may need to re-establish your account.
SHIPPING		Orders are shipped first come, first served. Orders are shipped F.O.B. our facility Plainfield, NJ via UPS GroundTrac or common carrier. Please refer to tracking numbers for your shipment on your invoice. Once order has been shipped there are no cancellations. You may also collect your order from our warehouse. Please call to verify pick-up. Next day express service is available. Bar stock may be cut to size for a charge of $5.00 per cut.
DAMAGE		In case of damage, shortage or other discrepancy, we must be notified within three working days of receipt of order, otherwise we cannot be held responsible. Please refer to your invoice number and customer number.
RETURNS		Returns are allowed on a case by case basis depending on the product. Returns must be made within 30 days of purchase. Special order or non-stock items cannot be returned. There is a 20% restocking fee. Credit will be issued when the item is accepted back into our facility. If you refuse a shipment your account will absorb the freight charge and any restocking charge.
SPECIAL NOTE		Many items are manufactured from metric sized steel and the nominal size is quoted. Because of the nature of forged metal, some variation in parts is possible. Please contact us if you need a critical dimension. For best results do not assemble your work until you have received your entire order.

HOURS: MONDAY-FRIDAY 8:30AM TO 5:00PM EST